EloquentPro
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Privacy Policy

Last updated: February 6, 2026

1. Introduction

EloquentPro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered interview and presentation practice platform at eloquentpro.io (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address when you sign up via Google OAuth
  • Practice Documents: CVs, job descriptions, and presentation slides you upload for practice sessions
  • Session Data: Your responses during practice sessions, including voice recordings (if you use voice input)
  • Feedback: Any feedback you provide about our Service

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, session duration
  • Device Information: Browser type, operating system, device type
  • Log Data: IP address, access times, referring URLs

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Service
  • Generate personalized interview and presentation questions based on your uploaded documents
  • Analyze your speech patterns and provide feedback (pace, filler words, sentiment)
  • Improve our AI models and Service quality
  • Send you important service updates
  • Respond to your inquiries and support requests
  • Detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party services that help us operate our platform:
    • Google (Gemini AI) - For generating AI responses
    • AssemblyAI - For speech-to-text transcription
    • Supabase - For database hosting
    • Vercel - For application hosting
  • Legal Requirements: If required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide you with our Service. Specifically:

  • Account data: Retained until you delete your account
  • Practice sessions: Retained for 12 months, then automatically deleted
  • Uploaded documents: Processed and then deleted after session completion (not permanently stored)
  • Voice recordings: Processed for transcription and then deleted (not permanently stored)

6. Your Rights (GDPR)

If you are in the European Economic Area (EEA) or UK, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Request your data in a machine-readable format
  • Objection: Object to processing of your data
  • Restriction: Request limitation of processing

To exercise these rights, please contact us at contact@eloquentpro.io

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of data at rest
  • Secure authentication via OAuth 2.0
  • Regular security audits
  • Access controls and authentication for our team

8. Cookies

We use essential cookies to operate our Service:

  • Authentication cookies: To keep you logged in
  • Preference cookies: To remember your settings (e.g., dark mode)

We do not use third-party tracking cookies or advertising cookies.

9. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States (where our service providers are located). We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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